EXCHANGE POLICY


EXCHANGE POLICY :

At Elite Vibes, we strive to ensure that you are fully satisfied with your purchase. If you wish to exchange an item, please review our exchange policy below:

Exchange Time Frame :

- Exchanges are possible within 7 days after the order is delivered.

Exchange Process : 

  1. Contact Us: To initiate an exchange, please contact us via WhatsApp and provide your order number.
  1. Rider Service: Our rider will visit you with the item you wish to exchange for, and will collect the item you are returning. This seamless process ensures that you can easily exchange your items without any hassle.
  1. Eligibility: Items must be in their original condition, unused, with all tags attached, and in the original packaging to be eligible for an exchange.

No Questions Asked :

- We aim to make the exchange process as smooth as possible. No questions will be asked regarding the reason for the exchange.

 Contact Information :

- For any queries or assistance, please contact us and our customer service team will guide you further.


Thank you for shopping with Elite Vibes. We appreciate your business and look forward to serving you again!


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